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Reflecting on a Year of Care: 2025 Patient Stories

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Wide banner image with a teal patterned background and five photos arranged in a zig-zag ribbon shape. The photos show Monadnock Community Hospital providers and patients smiling together in clinical and office settings, highlighting supportive, personal care and community connection.
Reflecting on a Year of Care: 2025 Patient Stories
Celebrating Excellence in Compassionate Care

At Monadnock Community Hospital, we are proud to share our Heartfelt Stories featuring inspiring testimonials from our patients, employees, volunteers, donors, and community members. Each story reflects the exceptional care, support, and compassion that define our commitment to our community. Join us in celebrating these remarkable journeys and the difference compassionate care can make.

At Monadnock Community Hospital, the care we provide is shaped by the people we serve and the trust they place in us. Throughout 2025, patients and families across our region shared feedback about their experiences. Their words reflect compassion, collaboration, and the reassurance of receiving high-quality care close to home.

Specialized Care: Restoring Quality of Life

Monadnock Orthopaedic Associates | Rehabilitation Services

Rosamond Cady standing with members of her care team at Monadnock Community Hospital, smiling together, highlighting collaborative care and rehabilitation support.

“I am so grateful for the care and compassion that everyone at MCH has given me… The greatest emotion I have is hope… All good and positive outcomes are a team effort.”
– Rosamond Cady

Surgical Expertise: Confidence Through Collaboration

Monadnock Orthopaedic Associates

Betty Shea standing with Dr. Vache Hambardzumyan at Monadnock Community Hospital, smiling together in a clinical setting, representing patient gratitude and compassionate orthopedic care.

“Dependable, efficient, and most thorough… I can’t say enough for Dr. Vache’s wonderful abilities.”
– Betty Shea

Specialty Services | Surgical Care

Judy and Craig Unger-Clark seated together at Monadnock Community Hospital, smiling, representing gratitude for coordinated care and strong patient-provider relationships.

“He also checked in to learn about our meetings with the surgeon. We’re very pleased that Dr. Gilbert returned to Monadnock Community Hospital. Ecstatic, actually.”

– Judy and Craig Unger-Clark

Emergency Care: Reassurance When It Matters Most

Emergency Department

“The doctors and PAs are some of the best I’ve encountered. I’ve had the misfortune of needing emergency care quite often in the last couple of years… I’ve come to feel safe, comfortable, and well-treated at MCH… The doctors take the time to really understand the situation that brought me to the ER… and explain the diagnosis and prognosis without making me feel as though they are rushing me out… The care at MCH is the best in the region.”

“I have nothing but praise for MCH. Every staff member seems to be competent and compassionate during the stressful and sometimes alarming situation that brought me to the hospital… They set me at ease knowing that I’m being well taken care of.”

Family-Centered Care: Supporting Life’s Milestones

Birthing Suite

“There are not enough good things to say about my experience. Everyone was absolutely fantastic & if I ever have another baby I look forward to doing it here.”

“We had the best labor & delivery drs. & nurses! We felt very well taken care of.”

Inpatient Care: Attentive Support and Recovery

Med/Surg

“Every doctor was invested in my health and recovery plan.”

“The attention and care I received when I was there was the best! THANKS”

Surgical Care: Skilled Teams, Seamless Experience

Surgical Services

“The staff worked together like a well-oiled machine. The camaraderie among them was very evident. It left me with a sense of comfort and security.”

“Excellent experience in every way. Professional, friendly, attentive, informative, caring people from office to nurses, anesthesiologist, surgeon. Beautiful facility!”

Primary Care: Trusted Partnerships in Health

Antrim Medical Group

“The atmosphere is pleasant, the practice is clean, and all staff showed great respect.”

“We discussed several options for my issue and talked each option through which I really appreciated.”

Jaffrey Family Medicine

“My concerns were taken very seriously, and I got the attention I needed… I was very confident with the care and privacy I received.”

Monadnock Family Care

“Very easy to connect with someone to make an appointment or anything regarding the appointment. Love the staff and how friendly they are… The best medical care I have ever gotten! I felt listened to, cared for, and was treated like a person rather than a number. Amazing!”

Monadnock Internal Medicine

“The medical staff at Monadnock Internal Medicine are caring, respectful and always pleasant. They respond like family… We discussed & agreed upon a good plan together. I didn’t feel rushed at all.”

Specialized Care: Expertise You Can Trust

Oncology

Don Nalette seated with his physician at Monadnock Community Hospital, both smiling, representing trust, professionalism, and supportive medical care.

“Everything happened so fast, but I was treated so well by everyone—from the doctors to the nurses. They were all so pleasant, encouraging, and professional.”
– Don Nalette

“Nice having quality local option for care!”

“Nurses and doctor always caring and supportive”

Radiology

“The Radiology Department continues to be a star among many other MCH stars… I continue to be pleased with MCH… Thank you MCH!”

Laboratory

“I find Monadnock to be a very friendly, helpful, calm area to receive care… Every visit is efficient, minimal wait time, courteous staff and overall great experience… Clean & competent and caring”

Rehabilitation and Recovery: Strength, Support, and Progress

Rehabilitation Services

“Very capable and knowledgeable staff and therapies – many thanks for a pleasant experience.”

“I was super impressed with my PT provider… her explanations of my treatment made sense & were tailored to my lifestyle. Double thumbs up!”

Community-Based Care: Support Beyond the Hospital

Mobile Integrated Healthcare

Fontaine Melus standing with members of the Mobile Integrated Healthcare care team at Monadnock Community Hospital, smiling together, highlighting in-home follow-up care and community-based support.

“Getting visits from someone like Josh who pays attention, asks questions, and helps me accomplish health-related tasks that might otherwise go undone is very helpful and quite encouraging.”
– Fontaine Melus

Surgical Specialty Care: Personalized Support

Monadnock Surgical Associates

“All were upfront with info and super supportive during procedure to make me comfortable… Thank you for your concern and action.”

As we reflect on 2025, these shared experiences reinforce our commitment to compassionate, respectful, and community-centered care. We are grateful to every patient who took the time to share their voice and help strengthen care for the Monadnock Region.

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