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Heartfelt Stories – A New Chapter in Care: Christine’s Story

Scott E. Smith, DO, stands beside Christine TenBroeck in an exam room at Jaffrey Family Medicine. Christine sits on the exam table and smiles as they pose together for a portrait.
Heartfelt Stories – A New Chapter in Care: Christine's Story
Heartfelt Stories – A New Chapter in Care: Christine’s Story

Heartfelt Stories

At Monadnock Community Hospital, we are proud to share our Heartfelt Stories featuring inspiring testimonials from our patients, employees, volunteers, donors, and community members. Each story reflects the exceptional care, support, and compassion that define our commitment to our community. Join us in celebrating these remarkable journeys and the difference compassionate care can make.

Christine TenBroeck of Fitzwilliam shares how finding Scott E. Smith, DO, at Jaffrey Family Medicine brought peace of mind and dependable primary care for herself and her young family. Her story highlights the importance of trusted relationships and compassionate, family-centered care close to home.

For Christine TenBroeck of Fitzwilliam, finding a primary care provider was about much more than having a doctor on file. With a newborn son, a four-year-old daughter, and her own health needs to manage, it meant having someone in her corner and peace of mind for herself and her growing family.

“I finally got a primary care doctor after years of not having one,” she says.

Christine called Jaffrey Family Medicine and asked the team to choose a provider for her. That is when she was matched with Scott E. Smith, DO.

“He is so nice. He really cares about my issues and doesn’t make me feel rushed,” Christine says.

From her first appointment while pregnant to routine visits today, Dr. Smith has helped guide her care with warmth, clarity, and trust.

The care goes beyond the exam room.

“The staff is amazing with my daughter. They interact with her, and I think it’s helping her not be afraid of going to the doctor.”

Christine appreciates the thoughtful touches, including children’s books in the waiting room and the reassurance of knowing she can call and be seen quickly when needed.

While managing her own chronic conditions, having a reliable and compassionate provider has been life-changing.

“It’s a relief to have a regular doctor again, knowing I can be seen when I need it.”

This is what primary care looks like at its best: trusted relationships that support patients and families. Primary care at Monadnock Community Hospital and across our network is designed to meet people where they are in life, with providers who listen, show up, and treat their patients with compassion and respect.

For Christine, that has made all the difference.

“Think of how important your health is for yourself and for the people who count on you. You can’t put a price on it.”

 

Cover of Monadnock Community Hospital’s 2026 Report to Our Community titled Moving Care Forward Together featuring two patient care moments. Left image shows a physician smiling and supporting a young child taking steps. Right image shows a rehabilitation patient standing between parallel bars with a staff member smiling beside him. The Monadnock Community Hospital logo appears between the images above a blue background with the report title.

MCH 2026 Annual Report

Care That Connects infographic illustrating how coordinated services work together around the patient. A Community of Generosity infographic highlighting donor support, employee giving, volunteer service, and planned gifts.