Posted on

2025 Impact at Monadnock Community Hospital

Rosamond Cady stands smiling between physical therapist Kathy Scott and orthopedic surgeon Dr. Vache Hambardzumyan in the Monadnock Community Hospital rehab space, celebrating her recovery journey with the team that helped her heal.
2025 Impact at Monadnock Community Hospital

In 2025, Monadnock Community Hospital provided $27,239,000 in community benefits while continuing to care for patients across the Monadnock Region. The year also brought improvements to the Medical-Surgical Unit, expanded access to mental health support, free health education, and national recognition for patient care.

Care-activity figures below reflect MCH’s fiscal year ending September 30, 2025. Community benefits, giving, and event figures reflect calendar year 2025 unless otherwise noted.

2025 at a glance

  • $27,239,000 in community benefits
  • 10 free health seminars with 143 registrations
  • More than 6,000 volunteer hours recognized at the April 2025 Volunteer Luncheon
  • $90,480 raised for the Financial Assistance Program

Rosamond’s care brought several MCH teams together

After a serious injury resulted in broken bones, a hernia, and chronic pain, Rosamond Cady of Harrisville received care from several teams at MCH.

Brian Kwitkin, MD, and the team at Monadnock Surgical Associates repaired her hernia. Vache Hambardzumyan, MD, PhD, of Monadnock Orthopaedic Associates provided orthopaedic and spine care. Rosamond also received primary care from Jennifer Civitella, MD, and Nurse Practitioner Meliea Miller at Antrim Medical Group before beginning physical therapy with Kathy Scott of the MCH Rehabilitation Department.

Rosamond credits the collaboration and communication among her care teams as an important part of her recovery.

“All good and positive outcomes are a team effort.”

Read Rosamond’s full story

FY2025 care by the numbers

During the fiscal year ending September 30, 2025, care at MCH included:

  • 89,498 physician practice visits
  • 210,356 laboratory tests
  • 72,114 physical, occupational, and speech procedures
  • 37,106 imaging exams
  • 13,676 Emergency Room visits
  • 2,624 endoscopy procedures
  • 1,762 surgical cases
  • 1,079 overnight admissions
  • 260 births

As a 25-bed Critical Access Hospital, MCH provides care through its hospital departments, outpatient services, and physician practices.

Monadnock Community Hospital in Peterborough, New Hampshire, with the red brick hospital building, landscaped gardens, and large granite boulders at the main entrance.

How MCH supported the community

As a nonprofit hospital, MCH invests in services and programs that strengthen access to care, assist patients experiencing financial hardship, and respond to local health needs.

Subsidized health services: $19,600,000

Essential services such as emergency care, behavioral health, and chronic health programs often cost more to provide than they generate in reimbursement. MCH absorbs these costs to help keep the services available.

Public programs support: $5,935,000

MCH covered the difference between the cost of care and reimbursement from Medicare and Medicaid, helping maintain access for older adults, people with disabilities, and others who rely on public insurance.

Community programs: $715,000

Programs such as Mobile Integrated Healthcare and Parent Support Services brought care, education, and support directly into homes and communities.

Charity care: $681,000

MCH’s Financial Assistance Program helped eligible patients and families cover the cost of medically necessary care.

In-kind donations: $308,000

MCH provided training, meeting space, and other resources to local organizations and emergency response partners, including EMT training.

Explore MCH Community Benefits

Responding to community health needs

MCH’s 2024 Community Health Needs Assessment identified mental health services, crisis care, transportation, and housing among the region’s highest-priority needs.

In 2025, MCH launched the Collaborative Care Model through Monadnock Health Partners. The model connects mental health support directly with primary care, improving access to behavioral health services through a familiar care setting.

MCH also offered 10 free health and wellness seminars, drawing 143 registrations. Among post-seminar survey respondents, 86.8% rated their experience excellent or very good, 100% rated staff extremely or very friendly, and the seminar series earned a Net Promoter Score of 69.

View the Community Health Needs Assessment PDF

See upcoming Health and Wellness Seminars

Improvements in patient care and experience

A brightly lit nurses’ station at Monadnock Community Hospital with curved wood paneling, modern pendant lights, and mobile medical equipment nearby.

Medical-Surgical Unit renovation

The Medical-Surgical Unit renovation, completed in 2025, included a centralized therapy workspace and a new therapy gym with stairs and mobility equipment. A new ADA-compliant shower and renovated tub room help patients prepare to return home.

Improvements at the nurses’ station included enhanced cardiac monitoring, additional workspace, and a digital assignment board. Patient rooms, common areas, the waiting room, and the discharge lounge were also updated.

Art à la Carte

The new Art à la Carte program allows patients in the Medical-Surgical Unit to choose artwork for their rooms. Volunteers, staff, and members of the Healing Arts Gallery Committee work together to support the program.

Toni Gildone, Liz Keeney, and Caroline Gomez proudly present the Art a La Carte binder at Monadnock Community Hospital. Part of the Healing Arts initiative, this new program allows patients in the Medical Surgical Unit to choose personalized artwork for their rooms—bringing comfort, choice, and beauty to the bedside.

Clinical milestones

Two MCH physicians reached important career milestones in 2025.

Michael Gilbert, MD, completed his 2,000th gastroenterology procedure. In January, Vache Hambardzumyan, MD, PhD, completed his 100th minimally invasive spine surgery at MCH.

These are cumulative career milestones reached during 2025, not annual procedure totals.

Volunteers, employees, and community support

A group photo of Monadnock Community Hospital volunteers, seated and standing on a lawn with trees in the background, smiling warmly at the camera.

At MCH’s April 2025 Volunteer Luncheon, the hospital recognized nearly 120 volunteers who had given more than 6,000 hours during the preceding year. Their work included welcoming patients, supporting hospital departments, helping with community outreach, and operating the Window Shop.

A record number of employees participated in the 2025 Employee Giving Campaign, raising more than $24,000 for hospital programs, services, and resources.

In September, the 29th Annual Fall Foliage Golf Classic brought 136 golfers, 28 sponsors, and 25 volunteers to Crotched Mountain Golf Club in Francestown. The event raised a record $90,480 for the Financial Assistance Program, which helps approximately 1,800 patients each year with medical expenses.

Large group of golfers standing in a wide circle on a putting green, practicing putts together at a golf course, with trees, a clubhouse, and a colorful sky in the background.

Volunteer at MCH

Recognition in 2025

Several national recognitions highlighted the work of MCH clinicians and staff:

Serving the Monadnock Region

MCH’s official service area includes Antrim, Bennington, Dublin, Francestown, Greenfield, Greenville, Hancock, Jaffrey, New Ipswich, Peterborough, Rindge, Sharon, and Temple.

Thank you

Thank you to the patients who trusted MCH with their care, the employees who cared for patients and supported the hospital’s work, the volunteers who shared their time, and the donors, sponsors, and community partners who supported MCH in 2025.

Read More Patient Stories

Explore MCH Community Benefits

Give to Monadnock Community Hospital

Reporting note: Care-activity figures reflect MCH’s fiscal year ending September 30, 2025. Community benefits, giving, and event figures reflect calendar year 2025 unless otherwise noted.

Monadnock Community Hospital’s 2025 Impact at a Glance infographic featuring Rosamond Cady with physical therapist Kathy Scott and Vache Hambardzumyan, MD. Highlights include $27.2 million in community benefits, care provided across hospital and outpatient services, community programs, improvements in care, national recognition, and service to 13 communities.