Heartfelt Stories – A Hidden Gem: Randy’s Journey with Monadnock Community Hospital
Heartfelt Stories - A Hidden Gem: Randy’s Journey with Monadnock Community Hospital
Discovering a Hidden Gem: Randall Martin’s Trust in MCH
Heartfelt Stories
At Monadnock Community Hospital, we are proud to share our Heartfelt Stories featuring inspiring testimonials from our patients, employees, volunteers, donors, and community members. Each story reflects the exceptional care, support, and compassion that define our commitment to our community. Join us in celebrating these remarkable journeys and the difference compassionate care can make.
Exceptional Care and Unwavering Support Close to Home
Randall “Randy” Martin has always enjoyed his experiences at Monadnock Community Hospital, dating back to when he had his tonsils removed as a child. “The unlimited ice cream was the best part of the deal!” he recalls with a grin.
A lot has changed for Randy—and MCH—since his tonsillectomy. As owner of the Timberdoodle Club for fish and game enthusiasts in nearby Temple, Randy has always relied on MCH for his primary and specialty care. Recently, however, he underwent an elective surgical procedure performed by Dr. Curtis Kloc of Monadnock Surgical Associates and came away impressed with his experience.
“Not being a fan of ‘the knife,’ I was hesitant at first,” says Randy. “But Monadnock Surgical Associates’ skilled and compassionate team provided a quality experience. It started with medical assistant Jen Arsenault’s warm greeting at the reception desk. Medical assistant Devon Roarick and registered nurse Tammy Pillsbury were total professionals and provided me with timely follow-up. And Dr. Kloc’s comforting and reassuring manner during the surgical procedure made it all work.”
Like the Timberdoodle Club, Randy feels MCH is also a hidden gem, thanks to substantial investments in people, equipment, and facilities to provide area residents with a first-class healthcare experience close to home.
“MCH provides extraordinary services to people of all ages. Programs for new moms and young families, rehabilitation and behavioral health services, health and wellness programs, and more. It’s a gem, and I feel lucky to be a small part of this amazing and important asset we share in this community.”
“MCH provides extraordinary services to people of all ages. I feel lucky to be a small part of this amazing and important asset we share.”
—Randall Martin, Temple
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Peterborough – iVantage Health Analytics has released its latest rankings of the top performing Critical Access Hospitals as determined by the company’s Hospital Strength Index™. Monadnock Community Hospital was named in the top 100. Organizations recognized by this award are the nation’s best rural safety-net institutions. The Hospital Strength Index compares over 4,400 U.S. general acute-care hospitals (including the more than 1300 rural and critical access hospitals) across a continuum of financial, value-based and market-driven performance indicators.
Findings of the iVantage Health Analytics study on the nation’s Critical Access Hospitals (CAHs) shed new, multi-dimensional light on the characteristics of the Top 100 performing CAHs. The 2013 “Benchmark Performance for Critical Access Hospitals” study is a trending study of the rural hospital industry.
“Now more than ever, small and rural hospitals play a critical role in meeting the health care needs of their local communities with efficiency and excellence. The Hospital Strength Index reflects the multiple challenges of running a hospital such as MCH when compared against standards of excellence which meet the industry’s consensus,” said Peter Gosline, President and CEO of MCH.
The Hospital Strength Index™
A national ratings and analytics program developed by iVantage Health Analytics, rates 4,400+ US general acute care hospitals, including the 1,300+ Critical Access Hospitals. The Index is based on eight performance categories measuring 56 different performance metrics. The Index offers hospital executives, boards of directors and communities an objective way to measure their relative performance internally and among their peers.
About iVantage Health Analytics
iVantage Health Analytics™ is a privately held healthcare business intelligence and technology company serving more than 500 hospitals across the United States. The company provides business intelligence solutions by integrating disparate market, clinical, operational, and financial data into a single, enterprise-wide platform to support executive level decision-making. For more information, visit www.iVantageHealth.com.
Monadnock Community Hospital is a 25-bed Critical Access Hospital offering medical, surgical and Intensive Care, Obstetrics, Pediatrics, and Mental Health services. In addition, a wide variety of outpatient services are available, including an extensive Primary Care Network, Wellness, Cardiac and Physical Rehabilitation Services, 24-hour Emergency Care, a fully equipped laboratory and an extensive Radiology department. MCH is blessed with strong leadership and a dedicated medical community that allows us to meet the ever-changing requirements of today's healthcare environment. As that environment changes, MCH is also committed to changing and providing the communities we serve with appropriate and innovative programs.
###
FOR MORE INFORMATION, CONTACT:
Phil McFarland
Manager Marketing & Communications
Monadnock Community Hospital
(603) 924-4653
Philip.McFarland@mchmail.org
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Peterborough – iVantage Health Analytics has released its latest rankings of the top performing Critical Access Hospitals as determined by the company’s Hospital Strength Index™. Monadnock Community Hospital was named in the top 100. Organizations recognized by this award are the nation’s best rural safety-net institutions. The Hospital Strength Index compares over 4,400 U.S. general acute-care hospitals (including the more than 1300 rural and critical access hospitals) across a continuum of financial, value-based and market-driven performance indicators.
Findings of the iVantage Health Analytics study on the nation’s Critical Access Hospitals (CAHs) shed new, multi-dimensional light on the characteristics of the Top 100 performing CAHs. The 2013 “Benchmark Performance for Critical Access Hospitals” study is a trending study of the rural hospital industry.
“Now more than ever, small and rural hospitals play a critical role in meeting the health care needs of their local communities with efficiency and excellence. The Hospital Strength Index reflects the multiple challenges of running a hospital such as MCH when compared against standards of excellence which meet the industry’s consensus,” said Peter Gosline, President and CEO of MCH.
The Hospital Strength Index™
A national ratings and analytics program developed by iVantage Health Analytics, rates 4,400+ US general acute care hospitals, including the 1,300+ Critical Access Hospitals. The Index is based on eight performance categories measuring 56 different performance metrics. The Index offers hospital executives, boards of directors and communities an objective way to measure their relative performance internally and among their peers.
About iVantage Health Analytics
iVantage Health Analytics™ is a privately held healthcare business intelligence and technology company serving more than 500 hospitals across the United States. The company provides business intelligence solutions by integrating disparate market, clinical, operational, and financial data into a single, enterprise-wide platform to support executive level decision-making. For more information, visit 