Posted on

Plan Your Visit to MCH: Information for New Patients and Visitor Amenities

Exterior view of Monadnock Community Hospital at night, representing a welcoming and professional environment for what to expect during a medical visit
Plan Your Visit to MCH: Information for New Patients and Visitor Amenities
Personalized Care for New Patients

Plan Your Visit to Monadnock Community Hospital

Planning a visit to Monadnock Community Hospital? This page will help you prepare, know what to expect, and feel confident when you arrive.

A graphic with a background image of a scenic landscape featuring a lake and a mountain. On the right side, the text reads: "Your Health, Our Priority: Personalized, Community-Centered Care at Monadnock Community Hospital." The website www.MonadnockHospital.org is at the bottom. The Monadnock Community Hospital logo is placed in the lower center of the graphic.

Find a Doctor

A Nonprofit Community Hospital Dedicated to Your Health

At Monadnock Community Hospital (MCH), we have been proudly serving the Peterborough, NH, community since 1923. As a nonprofit hospital, our mission is to provide compassionate, high-quality healthcare to our neighbors. Whether you are seeking a new healthcare provider, require specialized care, or are new to the area, MCH is here to support you every step of the way.

Plan Your Visit

You can find the following resources on this page:

What to Expect
Visitor Policy

Preparing for Your Visit

Before You Arrive

  • Bring ID and insurance card
  • Complete any forms in advance if possible
  • Arrive 10–15 minutes early

What to Bring

  • Medication list
  • Referral (if applicable)
  • Any required paperwork

Visitor Information

We welcome family and friends as part of your care experience.

Visitor guidelines are in place to support patient safety and comfort, and may vary by department.

Monadnock Community Hospital Cafe logo on green background with hand lettered text

Monadnock Community Hospital Window Shop logo on teal background with hand lettered text

Monadnock Community Hospital Healing Arts Gallery logo on purple background with hand lettered text

Monadnock Community Hospital Kellys Meditation Garden logo on red background with hand lettered text

Amenities That Support Your Comfort

Monadnock Community Hospital is committed to creating a welcoming, supportive environment for every patient and visitor. In addition to high-quality clinical care, we offer several on-campus amenities designed to make your visit easier and more comfortable.

The Café

Located on the first floor, The Café offers breakfast, lunch, dinner, and convenient Simply to Go options. Visitors can enjoy fresh meals prepared daily, with evening and weekend access available through a self-service kiosk. The Café accepts cash, credit/debit cards, and MCH employee badges.

Getting There directions to the Cafeteria with written step by step text and a small hospital floor map highlighting the route from the main entrance past registration radiology and corridors to the cafeteria on the right

The Window Shop (Gift Shop)

Our gift shop offers cards, flowers, snacks, comfort items, and thoughtfully selected gifts for patients and loved ones. It’s a friendly place to pick up something special during your visit.

Healing Arts Gallery

Located off the connector near the Medical Arts Building, the Healing Arts Gallery features rotating exhibits from local artists. This peaceful, uplifting space offers a quiet place to reflect while waiting for appointments or spending time with loved ones.

Within the gallery area, the Family Room provides an additional quiet space with comfortable seating. It offers a calm setting for conversations, reflection, or simply taking a moment away during a hospital visit.

Lactation Lounge

A private Lactation Lounge is available near Radiology, offering a comfortable, dedicated space for breastfeeding or pumping.

Kelly’s Garden

Located along the connector between the Main Entrance and the Bond Wellness Center wing, Kelly’s Garden is a small outdoor space designed for fresh air, quiet moments, and restful reflection. Open dawn to dusk. Closed in the winter.

Vending Machines

For after-hours convenience, vending machines with snacks and beverages are available near the Healing Arts Gallery in the Medical Arts Building.

Walking Path

A safe, accessible, and scenic ½-mile loop starting at the Bond Wellness Center.
• Paved sidewalks
• Clearly marked route
• Emergency call boxes along the path

ATM

An ATM is located in the hallway near The Café for easy access to cash during your visit.

Free Public Wi-Fi

Free wifi is available throughout the hospital. Simply select the MCH guest network and click “I agree” to connect—no password required.

On-Site Pharmacy

For added convenience, an on-site pharmacy is available to fill prescriptions for patients actively registered and receiving care within the hospital and its departments.

Accessibility Features

MCH offers wheelchair-accessible entrances, accessible public restrooms, and clear wayfinding signage to support visitors of all abilities.

Interpreter and language assistance services are available free of charge, including phone, video, and in-person options, to support clear communication during your care.

Quiet Spaces

Quiet spaces and supportive environments are available throughout the hospital.
For those who may feel overwhelmed by noise or activity, quiet spaces are available, including the Family Room and Kelly’s Garden, which offer calm, low-stimulation environments for rest and reflection.

Volunteer Program

Our volunteers assist with wayfinding, patient support, deliveries, hospitality, and much more. Their presence helps create the welcoming, community-centered atmosphere MCH is known for.

Comfortable Waiting Areas

Throughout the hospital, you’ll find welcoming waiting areas designed to offer comfort, quiet, and ease while you prepare for appointments or support loved ones.

Directions & Parking

Getting Here

Located in Peterborough, NH with easy access from Route 101.
Need directions? View detailed driving directions, parking information, and campus maps to help you arrive with confidence.

Free On-Site Parking

Visitors are welcome to park in any available lot on our campus. However, we encourage parking in the red lots indicated on the map below for convenient access to the hospital’s main entrance. Additionally, there is ample handicapped parking available near all major entrances for those with mobility needs.

A parking lot map for Monadnock Community Hospital showing various parking areas labeled A through J. Visitor parking is encouraged in the red-labeled lots (A, B, D, F, H, I), which are near the main entrance, medical arts building, and emergency department. Ample handicapped parking is available near all major entrances. Green lots are also available for general use, and the hospital building is centrally located with entrances clearly marked. Main roads, including Route 202, Parmelee Drive, and Old Street Road, are shown for orientation.

Getting to the Right Entrance

A visual map showing key hospital entrances and buildings to help patients and visitors find the most direct route for their appointment.

MCH entrances map showing labeled hospital buildings and entrances including main entrance emergency oncology infusion center medical arts building healing arts gallery bond wellness center conference center and parmelee building with arrows pointing to locations on the campus aerial photo

If you need assistance when you arrive, our volunteers are available to help with wayfinding.

Manage Your Care Online

Patient Portal (Primary Care & Outpatient Visits)
Use the patient portal (Healow) to message your provider, view lab results, request appointments, and manage your care with Monadnock Health Partners.

FollowMyHealth (Hospital Services)
Use FollowMyHealth to view information from hospital visits, including lab results, imaging, Emergency Department visits, and inpatient care.

Smoke Free Campus

Monadnock Community Hospital is a smoke-free campus. Smoking and tobacco use are not permitted anywhere on hospital property, including parking areas and outdoor spaces. This policy supports a healthy environment for patients, visitors, and staff.

Take Charge of Your Health Today!

Take the First Step Towards Better Health

  • Find a Doctor: Discover our team of experts ready to provide you with exceptional care. Explore our expert staff directory
  • Visit Us: Conveniently located at 452 Old Street Road, Peterborough, NH 03458.
  • Join Our Wellness Programs: Sign up for wellness programs to maintain a healthy lifestyle and prevent future health issues.
  • Get Involved and Stay Informed: Join us in promoting health and wellness in our community. Follow us on social media for health tips, news, and events, and sign up for our newsletter to stay informed about the latest developments at MCH.

Together, we can ensure a healthier and happier future for you and your family.

Need Help Before You Arrive?

Our team is here to support you every step of the way.

If you have questions about your appointment, directions, or what to bring, please call 603-924-7191 and our team will be happy to assist you.

Contact Us:

Phone: 603-924-7191
Address: 452 Old Street Road, Peterborough, NH 03458

We are committed to providing excellence in community healthcare.

100th anniversary