Accessibility & Interpreter Services

Accessibility & Interpreter Services

Assistive Services and Devices for the Deaf and Hard of Hearing

Monadnock Community Hospital is committed to providing meaningful and equal access to services by maintaining accessibility standards and facilitating effective communication. Services are available 24/7 and are provided free of charge to patients and their companions.

If you have an accommodation request, we encourage you to ask any member of your care team for assistance. For pre-scheduled services we appreciate you letting us know of your needs in advance to ensure your care is as seamless as possible.

Mobility Assistance

If you need wheelchair or mobility assistance upon arrival to our main campus, we recommend driving up to the curb in front of the hospital Main Entrance and calling 603-924-7191. If you are already inside the building, please dial 0 from any of our phones which are available near each entrance.

If you are arriving at an off-site practice, please call that office directly:

  • Antrim Medical Group: 603-588-4200
  • Jaffrey Family Medicine: 603-532-8775
  • Jaffrey Physical Therapy: 603-532-6782
  • New Ipswich Family Medicine: 603-924-4699 x5160
  • Rindge Family Practice: 603-924-4699 x3055

Assistive Services

The following is a general listing of aids and services available to assist you during your visit, whether that is a brief appointment or a prolonged hospitalization:

  • Adaptive Equipment: including wheelchairs, lifts, shower chairs, weighted utensils
  • Auxiliary Aids: including personal amplifiers (“PockeTalkers”), magnifiers, signature guides, closed captioning for television, pictograms
  • Interpreters: including phone, video, and in-person. Click here to view our list of available audio and video languages.

Additional aids or services may also be available. We will make every effort to fulfill your requests and respect your preferences as we work together to care for you.

Service Animals

In accordance with the Americans with Disabilities Act (ADA), MCH welcomes Federally-recognized service dogs and mini horses. Some access restrictions may apply to sterile areas as clinically necessary, such as the operating room.

Please know that while we strive to support our patients’ well-being and comfort, non-service animals – including Emotional Support Animals – may not enter our buildings without prior approval. This standard is to respect the health and safety of all our staff, visitors, and patients who may have allergies, fear of animals, or compromised immune systems. If you have questions about non-service animals, please contact our Infection Preventionist at 603-924-4699 ext. 1101 or

Discrimination is Against the Law

MCH complies with applicable Federal Civil Rights laws and we do not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, disability, or sex. Click here to read our Notice of Non-Discrimination.

Contact Us

Additional program information or questions can be directed to our ADA & Interpreters Services Line at 603-924-4691, or email the program coordinator at If you need urgent assistance, speak with your care provider or contact the main hospital at 603-924-7191 to be appropriately directed.