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Visitor Policy
Your safety is our top priority.
Patient and Visitor Guidelines
The following guidelines established are to help protect the health and well-being of our patients, visitors, and employees. The safety of our community remains to be our top priority and as COVID-19 and Flu levels fluctuate, these guidelines are subject to change.
WHAT TO EXPECT WHEN YOU ARRIVE
- Masking is now optional.
- Masking will still be required for any individual with respiratory infection symptoms, recent COVID infection or exposure or as otherwise required in our standard infection control plan.
- All patients requiring admission, symptomatic or not, will be tested for COVID-19.
- Enhanced cleaning procedures are in effect in all areas of the Hospital.
- Our Laboratory and Radiology Departments prioritize scheduled patients, we may not be able to accommodate walk-in appointments.
PATIENT ENTRANCES
All patient entrances will be open to the public. The Parmelee Building entrance will be employee only.
SCREENING
Screening will be removed from all entrances. If you are experiencing any symptoms, please alert the practice before your appointment. Please do not visit a patient if you have any covid-like or flu-like symptoms.
WAITING ROOMS
Waiting Room throughout Monadnock Community Hospital and off-site practices are open to patients and visitors.
EXCEPTIONS
Exception to the visitor guidelines are as follows:
|
Location of Visit
|
Visitor Allowances and Restrictions (All visitors must be free of illness or exposure to any illness) |
| Confirmed or suspected COVID-19 |
No visitors allowed except for compassionate care* patients, pediatric patients and patients in labor. Visitors must be 18 years of age or older. |
| In-Patient Units |
Visiting hours will be from 2pm-8pm daily and all visitors must check-in with the nurse’s station upon arrival. Visitation is allowed by family members who are age 2 and older and free of any signs of illness and have not been exposed recently to anyone with any communicable illness such as chicken pox, RSV, Covid, Flu, or any kind of GI illness. |
| The Birthing Suite |
During labor and delivery: Up to two adult support persons, including a partner, may be present. One support person or significant other will be allowed to stay over with patient on Birthing Suite. Post-delivery: Parents, grandparents, and sibling of newborn will be allowed to visit from 2pm-8pm daily. All visitors must check-in with the nurse’s station upon arrival. Visitation is allowed by siblings of newborn who are age 2 and older and free of any signs of illness and have not been exposed recently to anyone with any communicable illness such as chicken pox, RSV, Covid, Flu, or any kind of GI illness. |
| Emergency Department |
One visitor (caregiver, family, or visitor/guest) is permitted for the entire duration of care. Pediatric patients may have up to two adult primary caregivers (parents or legal guardians) with them, as space permits. Must be 18 years of age or older. Compassionate Care exception*. |
| Surgical Services |
One caregiver can be with the patient until patient is taken into OR/procedure room and may wait for patient in waiting area during procedure. |
| Compassionate care* |
Care teams will assess whether they can offer compassionate exceptions whenever appropriate. Examples of compassionate exceptions may include but are not limited to:
- End of life
- Clergy visits and spiritual care needs
- When a patient is experiencing a challenging situation, such as a life-changing diagnosis, prolonged hospitalization, limited cognitive abilities, etc.
|
“At MCH, the safety of our patients, staff and community will remain our highest priority.”
Cynthia K. McGuire, FACHE
President & CEO
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WHAT TO EXPECT WHEN YOU ARRIVE
- Masking is now optional.
- Masking will still be required for any individual with respiratory infection symptoms, recent COVID infection or exposure or as otherwise required in our standard infection control plan.
- All patients requiring admission, symptomatic or not, will be tested for COVID-19.
- Enhanced cleaning procedures are in effect in all areas of the Hospital.
- Our Laboratory and Radiology Departments prioritize scheduled patients, we may not be able to accommodate walk-in appointments.
PATIENT ENTRANCES
All patient entrances will be open to the public. The Parmelee Building entrance will be employee only.
SCREENING
Screening will be removed from all entrances. If you are experiencing any symptoms, please alert the practice before your appointment. Please do not visit a patient if you have any covid-like or flu-like symptoms.
WAITING ROOMS
Waiting Room throughout Monadnock Community Hospital and off-site practices are open to patients and visitors.
EXCEPTIONS
Exception to the visitor guidelines are as follows:
|
Location of Visit
|
Visitor Allowances and Restrictions (All visitors must be free of illness or exposure to any illness) |
| Confirmed or suspected COVID-19 |
No visitors allowed except for compassionate care* patients, pediatric patients and patients in labor. Visitors must be 18 years of age or older. |
| In-Patient Units |
Visiting hours will be from 2pm-8pm daily and all visitors must check-in with the nurse’s station upon arrival. Visitation is allowed by family members who are age 2 and older and free of any signs of illness and have not been exposed recently to anyone with any communicable illness such as chicken pox, RSV, Covid, Flu, or any kind of GI illness. |
| The Birthing Suite |
During labor and delivery: Up to two adult support persons, including a partner, may be present. One support person or significant other will be allowed to stay over with patient on Birthing Suite. Post-delivery: Parents, grandparents, and sibling of newborn will be allowed to visit from 2pm-8pm daily. All visitors must check-in with the nurse’s station upon arrival. Visitation is allowed by siblings of newborn who are age 2 and older and free of any signs of illness and have not been exposed recently to anyone with any communicable illness such as chicken pox, RSV, Covid, Flu, or any kind of GI illness. |
| Emergency Department |
One visitor (caregiver, family, or visitor/guest) is permitted for the entire duration of care. Pediatric patients may have up to two adult primary caregivers (parents or legal guardians) with them, as space permits. Must be 18 years of age or older. Compassionate Care exception*. |
| Surgical Services |
One caregiver can be with the patient until patient is taken into OR/procedure room and may wait for patient in waiting area during procedure. |
| Compassionate care* |
Care teams will assess whether they can offer compassionate exceptions whenever appropriate. Examples of compassionate exceptions may include but are not limited to:
- End of life
- Clergy visits and spiritual care needs
- When a patient is experiencing a challenging situation, such as a life-changing diagnosis, prolonged hospitalization, limited cognitive abilities, etc.
|
“At MCH, the safety of our patients, staff and community will remain our highest priority.”
Cynthia K. McGuire, FACHE
President & CEO
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