Nondiscrimination Policies at MCH

In accordance with Section 1557 of the Patient Protection and Affordable Care Act, Monadnock Community Hospital complies with applicable federal civil rights and laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, which includes sex characteristics, intersex traits, pregnancy or related conditions, sexual orientation, gender identity, and sex stereotype. Monadnock Community Hospital does not exclude people or treat them differently because of race, color, national origin, age, or disability.

Monadnock Community Hospital provides reasonable modifications and free appropriate auxiliary aids and services to people with disabilities to communicate effectively with MCH including:

Qualified sign language interpreters; and
Written information in other formats (large print, audio, accessible electronic formats, other formats).

Monadnock Community Hospital provides free language services to people whose primary language is not English, such as:

Qualified language interpreters; and
Information written in other languages.

If you need reasonable modifications, auxiliary aids or services, or language assistance services, ask any staff member for assistance or contact MCH’s ADA/Interpreter Services Line at 603-924-469.

If you believe that Monadnock Community Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Monadnock Community Hospital
Compliance Officer
452 Old Street Road
Peterborough, NH 03458
Phone: 603-924-4699 x4733
Fax: 603-924-2609

You can file a grievance in-person, by mail, or fax. You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
(800) 368-1019, (800) 537-7697 (TDD)

Interpreter Services Available Free of Charge

If you need language assistance, including American Sign Language, please point to your language or call (603) 924-4691 to connect with an interpreter. View a PDF of Interpreter Resources in the top 20 Languages.

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Qualified sign language interpreters; and
Written information in other formats (large print, audio, accessible electronic formats, other formats).

Monadnock Community Hospital provides free language services to people whose primary language is not English, such as:

Qualified language interpreters; and
Information written in other languages.

If you need reasonable modifications, auxiliary aids or services, or language assistance services, ask any staff member for assistance or contact MCH’s ADA/Interpreter Services Line at 603-924-469. If you believe that Monadnock Community Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with: Monadnock Community Hospital Compliance Officer 452 Old Street Road Peterborough, NH 03458 Phone: 603-924-4699 x4733 Fax: 603-924-2609

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