Heartfelt Stories – A Journey of Trust and Healing: Patricia’s Surgical Success at MCH
At Monadnock Community Hospital, we are proud to share our Heartfelt Stories featuring inspiring testimonials from our patients. Each story reflects the exceptional care, support, and compassion that define our commitment to our community. Join us in celebrating these remarkable journeys and the difference compassionate care can make.
![Heather Bartels, MD and Patricia Shuster](https://monadnockcommunityhospital.com/wp-content/uploads/2024/05/FINAL-4.5.2024-MCH-AnnualReport-2024-FINAL_Page_03-Heather-1080x507.png)
Finding out that you need surgery can be overwhelming, but there are ways to ease the stress. MCH ensures surgical expertise for their patients conveniently close to home.
Patricia Shuster of Fitzwilliam knows this firsthand. When she required cataract surgery, she turned to the skilled surgeons of The Medical Eye Center, located at MCH. She says, “I’ve had other surgeries at MCH over the years because I trust the doctors and the OR team. It’s also convenient to me, being so close to where I live. When I went in, not only were all of the staff members professional, they were friendly—and funny. It really helped me to relax.”
The Medical Eye Center, which opened their Peterborough location in the spring of 2023, is just one of the premier practices serving patients at MCH’s state-of-the-art surgical facilities. It is here in Peterborough that talented and experienced surgeons and their surgical teams—including highly skilled nurses and surgical technologists — successfully perform general, orthopedic, gastrointestinal, ophthalmic, and OBGYN surgeries every day.
Whatever a patient’s surgical needs, our advanced operating rooms and high-quality, personal care are designed to take as much stress out of surgery as possible. “I’ve been telling everyone about my surgery,” says Patricia. “It was a great experience—I had worn glasses since I was a little girl, and now I don’t need to. I put my trust in Monadnock Community Hospital and will continue to do so.”
“It was a great experience… I put my trust in Monadnock Community Hospital and will continue to do so.”
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Over the past century there have been many inspiring stories shared from those who were born at the hospital, patients who received excellent care, and employees who call the hospital their home away from home. This heartwarming story encapsulates it all, truly coming full circle. Monadnock Community Hospital is delighted to introduce Jackie Coll, who has been a member of the hospital's dedicated team for over a decade. Born as a twin in the maternity ward of MCH in the 80s, she later gave birth to both of her children in MCH’s Birthing Suite. Jackie started with the organization at New Ipswich Family Medicine, however, after a slight career change she took a new role in a different capacity. As a member of the Information Technology team, her office is now the room that she was born in! “When our OB unit changed locations within MCH, the old unit rooms were transformed into offices that now house MCH’s IT department where I currently work,” Jackie explains. “The excitement of MCH’s 100th year anniversary inspired my mom and I to look at my old birth photos. To our incredible surprise my office is the very room I started life in! It brings me great honor to work in such a wonderful hospital that has always been and continues to be an enormous part of my life.” With a background in nursing and information technology, Jackie brings a wealth of experience and a passion for making a positive impact in the lives of patients. This remarkable journey from birth to professional fulfillment encapsulates the hospital's commitment to nurturing and supporting individuals at every stage of life. "This is a rare and wonderful occurrence," says Cyndee McGuire, President and CEO of Monadnock Community Hospital. "To have an individual born within our walls return years later to work in the same room where they were first cared for as an infant is a testament to the deep-rooted connections that our hospital fosters within the community." The hospital's centennial year continues to be a time of reflection, gratitude, and forward-looking initiatives. As Monadnock Community Hospital remains committed to providing exceptional care and support to the community, Jackie’s story embodies the spirit of healthcare excellence, community engagement, and compassionate service that has defined the hospital for the past 100 years. Jackie's journey serves as a reminder that the bonds formed within these walls extend far beyond the walls themselves.Jackie holding a photo of her grandfather holding her as an infant in that same room which is now her office Photo credit: Mikayla Feehan
Jackie in her current office holding a photo of her parents holding her and her twin brother the day they were born in the same room Photo credit: Mikayla Feehan
Jackie's mother holding the twins in front of MCH
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