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[post_content] => Dear MCH Patients,
Due to a cyberattack involving Change Healthcare, patients may experience delays receiving laboratory results. Upon being alerted of the incident with Change Healthcare last Wednesday, February 21st, MCH began working with vendors to make sure the hospital was disconnected from all Change Healthcare products to ensure the safety and security of patient health information.
Change Healthcare is a health care technology company that is part of Optum and owned by UnitedHealth Group. Change/Optum touches almost every hospital in the United States in one way or another – including ours. Due to Change/Optum’s significant scale, nationwide scope, and the concentration of mission critical services they provide or support including but not limited to: pharmacy, health care technologies, clinical authorizations, revenue cycle and more, this cyberattack has the potential to create significant disruptions in the delivery of and access to health care.
The delay we are experiencing is due to a global interruption of service that is impacting our reference lab at Catholic Medical Center (CMC). A reference lab is a laboratory that receives lab specimens from another laboratory and performs tests on such specimen. MCH partners with CMC on a daily basis in the processing of specialized lab orders that aren’t typically done at MCH. While MCH is still utilizing CMC for lab testing at this time, to protect patient information, all processing is being done manually rather than electronically. Due to this process change, patients may not be able to view lab results on the patient portal, if their results are coming from CMC. However, all lab results that are able to be tested at MCH and historical results may still be viewed.
Please be assured that all lab results, whether coming from our reference lab or from MCH’s lab are being reviewed by the ordering clinician in a timely manner and all critical orders will continue to take precedence.
As this is a national incident, we are receiving regular updates from the American Hospital Association (AHA), which has been in contact with the FBI, Department of Health and Human Services, the Cybersecurity and Infrastructure Security Agency and UnitedHealth Group regarding this incident.
We continue to monitor closely all updates from Change Healthcare/Optum on the situation and are also testing the security, redundancy and resiliency of our network and data backups to ensure they remain offline and not at risk.
We understand that this situation may cause concern, and we want to emphasize that the security of your personal information remains our top priority. Our team is working diligently to address the challenges presented by this situation.
We are grateful for your patience and understanding as we navigate this situation. Thank you for your continued trust in Monadnock Community Hospital.
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[post_content] => 
Senator Maggie Hassan recognized Mary Lawler of Jaffrey as January's Granite Stater of the Month for her lifetime of service, including 12 years of volunteering at Monadnock Community Hospital (MCH).
Mary, an 86-year-old former nurse, initially began volunteering after a 50-year career at the hospital, inspired by her mother who also worked there as a nurse. She now contributes primarily to the hospital's human resources department, welcoming new employees and fostering a supportive community.
Senator Hassan praises Mary's dedication and her embodiment of the "Granite State spirit" - a commitment to service and making a difference regardless of age. Mary's story highlights the positive impact individuals can have through volunteering and community involvement.
Read more: https://www.hassan.senate.gov/news/press-releases/senator-hassan-recognizes-mary-lawler-of-jaffrey-as-januarys-granite-stater-of-the-month
Read more about Mrs Lawler: https://monadnockcommunityhospital.com/volunteer-spotlight-mary-frances-lawler-a-legacy-of-dedication-and-compassion-at-monadnock-community-hospital/
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Securing a Legacy of Compassionate Care: Explore Planned Giving with The Parmelee Society
Your will or estate plan is a testament to your values and aspirations. For many, the inclusion of charitable giving in these plans is a powerful way to contribute to a better world for future generations.
Planned Gifts come in various sizes, ranging from $1,000 to $1,000,000 or more, providing individuals with diverse options for making a lasting impact. These options include making a bequest, utilizing retirement plan assets, exploring charitable gift annuities, donating real estate, or even using stocks and mutual funds for charitable contributions.
The Parmelee Society: Honoring Your Commitment to Community Health
The Parmelee Society is a distinguished group that recognizes and honors individuals who have chosen to include Monadnock Community Hospital (MCH) in their will or estate plan. Embracing a legacy that spans a hundred years, this society embodies a commitment to supporting community healthcare, mirroring the spirit of philanthropy displayed by Mr. Robert Parmelee in 1919.
Mr. Parmelee's legacy began when he generously donated his summer home to the town of Peterborough, establishing the inaugural "Peterboro Hospital" in memory of his late wife, Alice. Today, the Parmelee Society carries forward this tradition of altruism.
A Tradition of Appreciation and Recognition: Benefits of Including MCH in your Will or Estate Planning
As a valued member of The Parmelee Society, you will experience a host of benefits, including a special invitation to our annual Parmelee Society reception. This exclusive event provides an opportunity to connect with our hospital leaders and Trustees, fostering a sense of community among like-minded individuals dedicated to advancing healthcare in the Monadnock Region.
In addition to the reception, Parmelee Society members are duly recognized in our Annual Report and prominently displayed on our giving wall in the main lobby. This public acknowledgment serves as a testament to your commitment and inspires others to follow in your philanthropic footsteps.
Get Involved: Contact Us Today
For those interested in joining The Parmelee Society and securing a legacy of compassionate care, we invite you to contact Laura Gingras, VP of Philanthropy and Community Relations, at Laura.Gingras@MCHMail.org or 603-924-4666. You may also reach out to LeeAnn Moore, Philanthropy Director, at LeeAnn.Moore@MCHMail.org or 603-924-1700.
Take the first step towards making a lasting impact on community health – explore planned giving options with The Parmelee Society.
Learn more at MCHGiving.org
“I support MCH because they are devoted to providing the Monadnock Region with world-class medical care. If it was a hotel, it would get a five-star rating.” — Charlie Palmer, Jaffrey
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Pictured:
Top - Mini Explorers in Oak Park, Adventure Tabletop Gaming for Middle Schoolers
Left - Mini Explorers with Susie
Bottom - Families Forests and Farms in Troy, Volunteers
Our Community Spotlight series shines a light on the incredible organizations and initiatives shaping the Monadnock region. From addressing mental health to combating hunger, these inspiring stories highlight the power of community connection and the difference we can make together.
The River Center: Strengthening Our Community, One Family at a Time
Being a community hospital means building strong bonds with our community partners. We are happy to recognize the incredible contributions the River Center has made to the place we call home. As we step into the new year, it's a perfect time to reflect on the incredible work being done by The River Center and how it continues to make a difference in the lives of individuals and families across the Eastern Monadnock Region.
Their Mission and Your Needs:
Since its inception in the 1990s, The River Center has evolved to become a designated Family Resource Center of Quality (FRC-Q). The River Center believes everyone deserves to thrive. That's why they provide parent education, family support, and community connections in a welcoming environment. They understand the challenges and changing needs of our community, and their programs and services are designed to address them head-on.
Building Strong Families:
Everyone from Newborns to Grandparents and Households of One
Connection is a major concern for families today and The River Center is addressing that need in many ways. They help individuals grow, learn, and connect.
They offer a wide range of programs to support families at every stage. From family support, early home support, and parent and caregiver assistance, to youth programs, kinship support, financial coaching, tax preparation, and the valuable FACT book – the center is a wellspring of resources tailored to our community's needs. Last year The River Center helped 300 families maximize their tax return.
Success Stories: Making a Difference, One Family at a Time
The impact of The River Center is best highlighted through stories like Melissa French's, who has accessed their resources for over a decade "The River Center has been there for me every step of the way," she says. "They've helped me with everything from fuel assistance to taxes. They truly make a difference in people's lives." From the Baby and Me group to financial coaching, Melissa attests to the profound impact the center has had on her life. Her words resonate: "When someone has a problem, I tell them to call The River Center; they can help."
Upcoming Events:
Here are just a few highlights of programs at The River Center:
Free Tax Assistance
If your household income is approximately $64,000 or less, you may qualify for free tax preparation and e-filing services through the IRS-sponsored Volunteer Income Tax Assistance (VITA) program. Certified volunteers are trained to maximize tax credits, including earned income and child tax credits, and ensure that you receive the largest refund possible. The VITA volunteers are certified by the IRS and undergo a quality review process to ensure accuracy. They are also trained as money coaches to help you make sense of your finances. The program runs from the end of January to mid-April each year. Call 603-924-6800 ext. 30 today to check if you qualify or set up an appointment. Don't pay for tax preparation services when you can have it done for free and keep more money in your pocket.
In 2023 20% more tax returns were filed than 2022.
Junior Creatives
A MAXT Maker Space collaboration for curious middle schoolers to express creativity and strengthen social skills. Go online to the calendar and look up the program to register.
Kinship Potluck
Non-parent caregivers meet once a month for support and connection. Call 603-924-6800 to register.
In 2023 the Kinship Navigation program doubled.
Mini Explorers
Introducing young children to the wonders of the outdoors. This very popular program allows families with young children to learn more about places right in the area, introduces the concept of play, and allows parents to let their kids get messy in a safe environment. Go online to the calendar and look up the program to register.
In 2023 75 people registered for one program.
Parenting Book Club
Discuss "Confident Parents, Remarkable Kids" in February. Go online to the calendar and look up the program to register.
Make a Difference Today: Strengthening Our Community Together
Visit their website, donate, volunteer, or simply share this information with your friends. The #1 referral for their programs is word of mouth.
Remember, when you don't know where else to go, call The River Center. They're here for you.
Together, let's keep The River Center flowing strong, one family, one connection, at a time.
Get Free Tax Help
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[post_content] => Dear MCH Patients,
Due to a cyberattack involving Change Healthcare, patients may experience delays receiving laboratory results. Upon being alerted of the incident with Change Healthcare last Wednesday, February 21st, MCH began working with vendors to make sure the hospital was disconnected from all Change Healthcare products to ensure the safety and security of patient health information.
Change Healthcare is a health care technology company that is part of Optum and owned by UnitedHealth Group. Change/Optum touches almost every hospital in the United States in one way or another – including ours. Due to Change/Optum’s significant scale, nationwide scope, and the concentration of mission critical services they provide or support including but not limited to: pharmacy, health care technologies, clinical authorizations, revenue cycle and more, this cyberattack has the potential to create significant disruptions in the delivery of and access to health care.
The delay we are experiencing is due to a global interruption of service that is impacting our reference lab at Catholic Medical Center (CMC). A reference lab is a laboratory that receives lab specimens from another laboratory and performs tests on such specimen. MCH partners with CMC on a daily basis in the processing of specialized lab orders that aren’t typically done at MCH. While MCH is still utilizing CMC for lab testing at this time, to protect patient information, all processing is being done manually rather than electronically. Due to this process change, patients may not be able to view lab results on the patient portal, if their results are coming from CMC. However, all lab results that are able to be tested at MCH and historical results may still be viewed.
Please be assured that all lab results, whether coming from our reference lab or from MCH’s lab are being reviewed by the ordering clinician in a timely manner and all critical orders will continue to take precedence.
As this is a national incident, we are receiving regular updates from the American Hospital Association (AHA), which has been in contact with the FBI, Department of Health and Human Services, the Cybersecurity and Infrastructure Security Agency and UnitedHealth Group regarding this incident.
We continue to monitor closely all updates from Change Healthcare/Optum on the situation and are also testing the security, redundancy and resiliency of our network and data backups to ensure they remain offline and not at risk.
We understand that this situation may cause concern, and we want to emphasize that the security of your personal information remains our top priority. Our team is working diligently to address the challenges presented by this situation.
We are grateful for your patience and understanding as we navigate this situation. Thank you for your continued trust in Monadnock Community Hospital.
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Pictured:
Top - Mini Explorers in Oak Park, Adventure Tabletop Gaming for Middle Schoolers
Left - Mini Explorers with Susie
Bottom - Families Forests and Farms in Troy, Volunteers
[post_title] => Community Spotlight: The River Center: Strengthening Our Community, One Family at a Time
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[post_content] => Dear MCH Patients,
Due to a cyberattack involving Change Healthcare, patients may experience delays receiving laboratory results. Upon being alerted of the incident with Change Healthcare last Wednesday, February 21st, MCH began working with vendors to make sure the hospital was disconnected from all Change Healthcare products to ensure the safety and security of patient health information.
Change Healthcare is a health care technology company that is part of Optum and owned by UnitedHealth Group. Change/Optum touches almost every hospital in the United States in one way or another – including ours. Due to Change/Optum’s significant scale, nationwide scope, and the concentration of mission critical services they provide or support including but not limited to: pharmacy, health care technologies, clinical authorizations, revenue cycle and more, this cyberattack has the potential to create significant disruptions in the delivery of and access to health care.
The delay we are experiencing is due to a global interruption of service that is impacting our reference lab at Catholic Medical Center (CMC). A reference lab is a laboratory that receives lab specimens from another laboratory and performs tests on such specimen. MCH partners with CMC on a daily basis in the processing of specialized lab orders that aren’t typically done at MCH. While MCH is still utilizing CMC for lab testing at this time, to protect patient information, all processing is being done manually rather than electronically. Due to this process change, patients may not be able to view lab results on the patient portal, if their results are coming from CMC. However, all lab results that are able to be tested at MCH and historical results may still be viewed.
Please be assured that all lab results, whether coming from our reference lab or from MCH’s lab are being reviewed by the ordering clinician in a timely manner and all critical orders will continue to take precedence.
As this is a national incident, we are receiving regular updates from the American Hospital Association (AHA), which has been in contact with the FBI, Department of Health and Human Services, the Cybersecurity and Infrastructure Security Agency and UnitedHealth Group regarding this incident.
We continue to monitor closely all updates from Change Healthcare/Optum on the situation and are also testing the security, redundancy and resiliency of our network and data backups to ensure they remain offline and not at risk.
We understand that this situation may cause concern, and we want to emphasize that the security of your personal information remains our top priority. Our team is working diligently to address the challenges presented by this situation.
We are grateful for your patience and understanding as we navigate this situation. Thank you for your continued trust in Monadnock Community Hospital.
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Pictured:
Top - Mini Explorers in Oak Park, Adventure Tabletop Gaming for Middle Schoolers
Left - Mini Explorers with Susie
Bottom - Families Forests and Farms in Troy, Volunteers
Our Community Spotlight series shines a light on the incredible organizations and initiatives shaping the Monadnock region. From addressing mental health to combating hunger, these inspiring stories highlight the power of community connection and the difference we can make together.
The River Center: Strengthening Our Community, One Family at a Time
Being a community hospital means building strong bonds with our community partners. We are happy to recognize the incredible contributions the River Center has made to the place we call home. As we step into the new year, it's a perfect time to reflect on the incredible work being done by The River Center and how it continues to make a difference in the lives of individuals and families across the Eastern Monadnock Region.
Their Mission and Your Needs:
Since its inception in the 1990s, The River Center has evolved to become a designated Family Resource Center of Quality (FRC-Q). The River Center believes everyone deserves to thrive. That's why they provide parent education, family support, and community connections in a welcoming environment. They understand the challenges and changing needs of our community, and their programs and services are designed to address them head-on.
Building Strong Families:
Everyone from Newborns to Grandparents and Households of One
Connection is a major concern for families today and The River Center is addressing that need in many ways. They help individuals grow, learn, and connect.
They offer a wide range of programs to support families at every stage. From family support, early home support, and parent and caregiver assistance, to youth programs, kinship support, financial coaching, tax preparation, and the valuable FACT book – the center is a wellspring of resources tailored to our community's needs. Last year The River Center helped 300 families maximize their tax return.
Success Stories: Making a Difference, One Family at a Time
The impact of The River Center is best highlighted through stories like Melissa French's, who has accessed their resources for over a decade "The River Center has been there for me every step of the way," she says. "They've helped me with everything from fuel assistance to taxes. They truly make a difference in people's lives." From the Baby and Me group to financial coaching, Melissa attests to the profound impact the center has had on her life. Her words resonate: "When someone has a problem, I tell them to call The River Center; they can help."
Upcoming Events:
Here are just a few highlights of programs at The River Center:
Free Tax Assistance
If your household income is approximately $64,000 or less, you may qualify for free tax preparation and e-filing services through the IRS-sponsored Volunteer Income Tax Assistance (VITA) program. Certified volunteers are trained to maximize tax credits, including earned income and child tax credits, and ensure that you receive the largest refund possible. The VITA volunteers are certified by the IRS and undergo a quality review process to ensure accuracy. They are also trained as money coaches to help you make sense of your finances. The program runs from the end of January to mid-April each year. Call 603-924-6800 ext. 30 today to check if you qualify or set up an appointment. Don't pay for tax preparation services when you can have it done for free and keep more money in your pocket.
In 2023 20% more tax returns were filed than 2022.
Junior Creatives
A MAXT Maker Space collaboration for curious middle schoolers to express creativity and strengthen social skills. Go online to the calendar and look up the program to register.
Kinship Potluck
Non-parent caregivers meet once a month for support and connection. Call 603-924-6800 to register.
In 2023 the Kinship Navigation program doubled.
Mini Explorers
Introducing young children to the wonders of the outdoors. This very popular program allows families with young children to learn more about places right in the area, introduces the concept of play, and allows parents to let their kids get messy in a safe environment. Go online to the calendar and look up the program to register.
In 2023 75 people registered for one program.
Parenting Book Club
Discuss "Confident Parents, Remarkable Kids" in February. Go online to the calendar and look up the program to register.
Make a Difference Today: Strengthening Our Community Together
Visit their website, donate, volunteer, or simply share this information with your friends. The #1 referral for their programs is word of mouth.
Remember, when you don't know where else to go, call The River Center. They're here for you.
Together, let's keep The River Center flowing strong, one family, one connection, at a time.
Get Free Tax Help
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