
Mobile Integrated Healthcare (MIH) Services:
MCH Community Paramedics have gone through a college-based community paramedic program that includes significant clinical hours in fields such as; primary care, skilled nursing, wound care, and case management.
- Because our program is hospital-based, our MIH Team has an expanded role beyond the traditional paramedic. This permits them to do such things as collect all types of laboratory specimens, place Foley catheters, address wound care, evaluate home safety, provide health education, administer immunizations, medication, and manage chronic medical equipment.
- Our MIH team can bring your PCP to you! For patients who are lacking the necessary technology for Telehealth, our team will help facilitate these visits with your healthcare provider. We are also able to obtain vital signs and conduct a physical assessment while we are in your home. If your PCP would like laboratory samples collected or an intervention provided, the Community Paramedic can perform those during that visit.
- This can provide your PCP with significantly more information than they would typically obtain from a standard telehealth visit.
- Our MIH program is not a substitute for home healthcare, emergency medical services, or any other service currently available within our community. Rather, we work in collaboration with these agencies to ensure that services are not duplicated and to prevent gaps within services. Often times the Community Paramedic will recognize the need for home healthcare services during a patient visit and will request the appropriate referral. Community agencies may also refer patients to the MIH program.
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Key highlights of the award-winning program include:
- Providing primary care patient services
- Sending community paramedics directly to patients' homes
- Offering services like wound care and vaccinations
According to the New Hampshire Department of Health and Human Services, this program is remarkably effective. In 2022, it represented 49 percent of total visits across the state's 12 Mobile Integrated Healthcare programs, making it one of the busiest in New Hampshire.
Sean Burke, The Sentinel's president and COO, praised the program for "meeting a dire need in our community" by reaching patients where they are and improving both health and social factors.
The award was accepted by Joshua Patrick, lead community paramedic clinician, and Karen Bednarski, dispatcher, highlighting the team's crucial role in addressing healthcare gaps in the Monadnock Region.
Read more in the Keene Sentinel
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