Quality at MCH: Spotlight on Radiology
At Monadnock Community Hospital (MCH), delivering high-quality healthcare isn’t just a goal—it’s an integral part of our everyday operations. This month, we’re excited to highlight the outstanding achievements of our Radiology department, a cornerstone of our commitment to excellence.
A Diverse and Innovative Team
Our Radiology team at MCH is a diverse group of professionals dedicated to providing a wide variety of radiological services. From mammography to MRI, nuclear medicine, PET scans, and more, our team is equipped with state-of-the-art technology and expertise to ensure that every patient receives the highest standard of care. The department’s commitment to innovation and patient-centered care is reflected in the positive outcomes and experiences shared by our patients.
Quality by the Numbers
Patient satisfaction is a key indicator of the quality of care we provide. Our Radiology department consistently receives high satisfaction scores, a testament to the dedication and professionalism of our team. Here’s a look at our patient satisfaction scores over the past seven months:
- January 2024: 94.9
- February 2024: 94.09
- March 2024: 96.1
- April 2024: 97.0
- May 2024: 96.99
- June 2024: 98.24
- July 2024: 96.29
These scores, all out of 100, highlight our continuous commitment to providing exceptional care and ensuring that our patients have a positive experience during their radiological procedures.
What Our Patients Are Saying
We believe that the best measure of our success is the feedback we receive from our patients. Here are some of the recent comments from patients who have used our Radiology services:
- “Staff were excellent and efficient.”
- “Through the whole process, I seemed to have relaxed knowing that everyone that was there worked well together to benefit me.”
- “Radiology and mammography have always been quick and as pleasant as possible.”
- “I didn’t have time to even sit down as I was taken back that quickly.”
- “Pure excellence! The person at the desk was very outgoing and was nice, letting me know the time span.”
- “Everyone seems to enjoy their positions and working together. I would not hesitate to recommend MCH to others. I drive from Keene for this quality care.”
These testimonials reflect our team’s dedication to creating a welcoming and efficient environment where patients feel cared for and valued.
Learn More About Our Radiology Program
At MCH, we are proud of the exceptional care provided by our Radiology department. If you would like to learn more about the services we offer or need to schedule an appointment, please visit our Radiology webpage.
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