Financial Services

Mount Monadnock with vibrant fall foliage and trees in the foreground
Overview
Financial Services

Important Update: Effective October 1, 2025 

Monadnock Community Hospital is transitioning to a cashless payment system for copays and patient balances. 

  • Safer – no need to carry cash; reduces risk for patients and staff 
  • Faster – payments post immediately to your account 
  • Accurate – automatic receipts and clear records 
  • Flexible – pay by credit card, debit card, check, or money order 

This change applies only to medical bill payments. Cash will still be accepted at the Café, Gift Shop, Pharmacy, and for Philanthropy donations. 

See Billing FAQ for more details

Manage Account & Pay Your Bill

We are pleased to offer this quick, convenient, and secure way to ask questions, review, and pay your bills from Monadnock Community Hospital and MCH Health Services Physician Offices.

Help with Medical Bills

You may qualify to receive financial assistance from Monadnock Community Hospital, The NH Health Access Network and possibly other Health Access Network providers. Download an application for the NH Health Access Network.

Medication Assistance

  • We work as your advocate to complete applications for all programs and work directly with you and your provider.
  • We obtain all medication refills for you.
  • We can identify other community programs that patients may be eligible for.

Billing Information and FAQ’s

Common questions and answers from our experienced staff here at Monadnock Community Hospital.

How to Get Started with Financial Assistance

To apply for the Financial Assistance Program, you will need to contact the Financial Services team with a tax transcript from the IRS. Use the following links to access the necessary forms and instructions:

Making Care Accessible for Everyone

$607,000

Financial Assistance (Charity Care)

In 2024, $607,000 in financial assistance helped families get the care they needed without the burden of cost.

$5,737,000

Public Program Shortfalls (Medicare/Medicaid)

More than $5.7 million absorbed to cover the gap between public insurance reimbursements and the true cost of care.

$16,300,000

Subsidized Health Services

Over $16 million invested to ensure access to essential healthcare services for all.