Coronavirus (COVID-19)

COVID-19: Information for Our Community

In the wake of the novel coronavirus (COVID-19) pandemic, we have created this page to keep the community up to date on the latest developments.

MCH, along with other hospitals across New Hampshire, are working in conjunction with state and federal officials to anticipate, plan, and minimize the impact of COVID-19. As always, our primary focus is the safety and well-being of our patients, employees, and the members of the community.

MCH is ready and prepared to care for the communities we serve during this COVID-19 pandemic. We activated our Incident Command protocols on February 26th and are meeting daily to determine how to best utilize our available resources. In addition, our infection prevention experts are in close contact with our state and regional partners, enabling them to share the latest information with patients, staff, and visitors.


COVID-19 Fund

These are certainly challenging times. Despite the adversity we’re facing, we’re inspired by the strength, compassion, and determination of our employees and the community.

As we pull together to fight this pandemic, please consider making a contribution to the MCH COVID-19 Fund. Your gift will be used to purchase personal protective equipment and supplies as well as support services for our employees who are working tirelessly to keep the community healthy.

Stay strong. And thank you for supporting Your Hospital.

Donate Now

Patient and Visitor Information

MCH Visitation Policy

Birthing Suite

One designated, healthy partner/spouse/birthing coach

allowed during labor and delivery

Emergency Department

One healthy visitor can accompany a

patient to the Emergency Department

In-Patients on Comfort Measures

One healthy visitor at a time allowed, up to two designated visitors for entire stay

Outpatient visits

  • One healthy adult may accompany a minor
  • One healthy adult may escort a patient needing assistance

MCH Entrance Restrictions

  • Medical Arts Building Entrance adjacent to MCH Main Entrance
  • Emergency Department Entrance
  • Oncology and Infusion Therapy Center Entrance

In addition to limiting our entrances, we are screening everyone who comes into the hospital for fever, cough, and travel. This includes employees, patients and visitors.

Emergency Department

Our Emergency Department is always OPEN.

To help ensure the safety of all of our patients and staff during the pandemic we ask: Please do not come directly to the Emergency Department unless you are in a health emergency.

If you suspect COVID-19, want a test, or have questions; please contact your primary care physician or call the state information line (211).

For non-urgent conditions, it is also in your best interest as a patient to first contact your primary care physician whenever possible before coming to the Emergency Department.

Lab and Radiology

To schedule, call Central Registration (603) 924-4621

No walk-in appointments.

Mask Protocol

Following the guidance of the CDC and the New Hampshire Department of Health & Human Services latest health alert recommendations, Monadnock Community Hospital recommends that all staff and patients wear a mask or facial covering in public settings when social distancing is difficult.  Patients arriving for an appointment at the main hospital campus or at a satellite practice should wear a mask or a facial covering.  This policy includes appointments at the lab, radiology, surgery or a provider’s office.  If patients arrive without a mask, they will be given a mask upon entry to wear for their entire visit.

Latest COVID-19 News Updates

View all COVID-19 News from MCH >>


According to the CDC, the following symptoms may appear 2-14 days after exposure:

If you are experiencing symptoms:

If you have a fever or symptoms of lower respiratory illness (e.g., cough, shortness of breath), please call your primary care clinician who will triage your needs over the phone and you will be given instructions for next steps regarding your care.

COVID-19 Volunteer Corps

As part of our proactive COVID-19 surge planning at Monadnock Community Hospital, we are creating a database of community volunteers who are willing to step up to help support our staff and patients if needed.  If you would like to help, please complete our Volunteer form.  And please share with your friends and neighbors!  We don’t know how many volunteers we will need, and when, but this survey will help us to build a network of people we can tap into as needed. Our plan is to contact those who seem best suited to each assignment as needs arise, so please be patient. In order to allow the hospital staff to focus on patients, please do not call MCH in regard to volunteer assignments. Initial contact will most likely be through email.

We appreciate your support! If you have trouble with the link, please email us at or call Sharon Smith at 603-924-6146. If you have questions about volunteering for MCH, please call Toni Gildone, MCH Volunteer Coordinator, at 603-924-4699 ext. 4190.

Donating Fabric Masks

Interested in sewing fabric masks to help protect our healthcare heroes in the fight against COVID-19? Learn more >

Statewide COVID-19 Hotline

NH residents with questions or concerns surrounding the COVID-19 outbreak can call 2-1-1

Preventing the Spread of COVID-19