NEC Networks, LLC d/b/a CaptureRx has notified multiple organizations of an incident in which certain files on their systems were accessed without authorization.
CaptureRx is a 340B third party administrator that provides services to certain healthcare providers, including Monadnock Community Hospital as well as other hospitals and pharmacies across New Hampshire and the country.
To-date, CaptureRx is unaware of any actual or attempted misuse of information as a result of the incident that occurred on February 6, 2021. By March 19, 2021, CaptureRx confirmed that some information from local residents was included in the file. This information included first name, last name, date of birth, prescription information, and for some people, their medical record number. CaptureRx communicated this information to Monadnock Community Hospital in April of 2021. At this time, any person whose information was accessed has been contacted directly via a letter from CaptureRx with details regarding the incident.
While the CaptureRx investigation has not identified any actual or attempted misuse of the information, individual notices and this public notice are being shared to ensure people are aware of the incident. CaptureRx suggests remaining vigilant against incidents of identity theft and fraud and to review your account statements and monitor your free credit reports for suspicious activity or errors.
Through CaptureRx’s investigation and response, the organization confirmed the security of CaptureRx systems, reviewed the contents of relevant files for sensitive information, and notified business partners associated with the sensitive information. As part of CaptureRx’s ongoing commitment to the security of information, all of their policies and procedures are being reviewed and enhanced and additional workforce training is being conducted to reduce the likelihood of a similar future event.
If you have any questions, you can contact CaptureRx toll-free at (855) 654-0919, Monday – Friday from 9 AM to 9 PM. For more information about the incident and steps for how you can protect your personal information, please visit www.capturerx.com/data-incident.