Greetings Philanthropy and altruism have deep roots in the Monadnock Region, dating back to 1919 when Robert M. Parmelee donated his summer home for use as a community hospital. In the years since Mr. Parmelee’s extraordinary gift, we have seen our hospital flourish thanks in large part to the benevolent spirit of the community. Your unwavering support has allowed us to remain one of the strongest community hospitals in New England, despite increased costs, shrinking reimbursement from government and commercial insurances, and an increased number of patients requiring financial assistance. While our fiscal health is very sound, our strength is more than just numbers on a balance sheet. It’s about people. We’re recruiting talented people to join our team; delivering compassionate, high- quality care; and going the extra mile to ensure that every patient and visitor has the best possible experience. When you combine the altruistic spirit of this community with a group of people dedicated to improving the well-being of others, you get some pretty amazing results. On behalf of our entire staff, thank you for your continued support of your hospital. Together, we’re standing strong. 2018 Report to Our Community l 1 Cynthia K. McGuire, FACHE President and CEO