2018 Report to Our Community l 23 REVENUES 2017 2016 Government reimbursement for Medicaid shortfall and the uninsured $2,100,000 $2,100,000 Billed for services to our patients $146,860,000 $142,133,000 Other operating revenues $7,025,000 $4,750,000 Received from other sources $923,000 $386,000 Total Sources $156,908,000 $149,369,000 Less amounts billed, but not received: Under government and commercial contractual agreements $67,201,000 $65,442,000 From patients unable to pay $1,657,000 $1,682,000 Provisions for bad debt $4,606,000 $4,469,000 Therefore, we actually received revenue from patient care and other services of: $83,444,000 $77,777,000 COSTS Our costs included amounts: To pay our employees $41,556,000 $39,585,000 To pay our suppliers and vendors $31,307,000 $29,408,000 To fund depreciation and pay interest on debt $5,541,000 $5,729,000 To pay New Hampshire Medicaid Enhancement Tax $3,367,000 $3,367,000 Resulting in total costs for patient care and other services $81,771,000 $78,089,000 MARGIN The excess of amounts received over costs for the year was used to expand services to our community, to improve facilities and to pay back debt $1,673,000 $(313,000) KEY STATISTICS Overnight Admissions 1,294 1,490 Births 327 353 Emergency Room Visits 13,850 14,584 Surgical Cases 1,447 1,432 Endoscopy Procedures 1,291 1,220 Imaging Exams 29,906 30,399 Lab Tests 182,218 189,095 Physical, Occupational, and Speech Therapy Procedures 46,131 43,469 The Bond Wellness Center Members 1,540 1,571 Physician Practice Visits 90,285 92,490 F I N A N C I A L S TAT E M E N T Consolidated Statement of Revenues and Expenses Fiscal year ending September 30: