2019 Report to Our Community l 23 REVENUES 2018 2017 Government reimbursement for Medicaid shortfall and the uninsured......................................... $4,100,000 $2,100,000 Billed for services to our patients......................................................................................................... $161,931,000 $146,860,000 Other operating revenues..................................................................................................................... $6,374,000 $7,025,000 Received from other sources................................................................................................................ $6,581,000 $923,000 Total Sources . $178,986,000 $156,908,000 Amounts billed but not received Under government and commercial contractual agreements.................................................... $77,370,000 $67,201,000 From patients unable to pay............................................................................................................ $1,734,000 $1,657,000 Provisions for bad debt..................................................................................................................... $4,966,000 $4,606,000 Therefore, we actually received revenue from patient care and other services of ..................... $94,916,000 $83,444,000 COSTS Our costs included amounts: To pay our employees....................................................................................................................... $44,399,000 $41,556,000 To pay our suppliers and vendors................................................................................................... $34,527,000 $31,307,000 To fund depreciation and pay interest on debt............................................................................. $5,467,000 $5,541,000 To pay NH Medicaid Enhancement Tax......................................................................................... $3,614,000 $3,367,000 Resulting in total costs for patient care and other services......................................................... $88,006,000 $81,771,000 The excess of amounts received over costs for the year was used to expand services to our community, to improve facilities and to pay back debt................................. $6,910,000 $1,673,000 Key Statistics, Actual Overnight Admissions....................................................................................................................... 1,451 1,294 Births.................................................................................................................................................... 310 327 Emergency Room Visits.................................................................................................................... 14,429 13,850 Surgical Cases.................................................................................................................................... 1,447 1,447 Endoscopy Procedures..................................................................................................................... 1,399 1,291 Imaging Exams................................................................................................................................... 32,309 29,906 Lab Tests.............................................................................................................................................. 189,734 182,218 Physical, Occupational, and Speech Procedures.......................................................................... 52,825 46,131 The Bond Wellness Center Members............................................................................................. 1,637 1,540 Physician Practice Visits..................................................................................................................... 90,899 90,285 Consolidated Statement of Revenues and Expenses financial statement Fiscal year ending September 30: