MIH Provider Friendliness/courtesy of the care provider 4.92 Likelihood of you recommending this care provider to others 4.92 Care provider’s discussion of any proposed treatment (options, risks, benefits, etc) 4.91 Care provider’s efforts to include you in decisions about your care 4.91 Explanations the care provider gave about your problem or condition 4.92 Concern the care provider showed for your questions and worries 4.92