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A Warm Welcome, Every Time

Monadnock Community Hospital volunteer greeters Meredith White [left] and Owen Houghton [right] stand with Susan Shepard [center] beside an information sign in the hospital lobby.
Overview
A Warm Welcome, Every Time

For Susan Shepard of Lyndeborough, medical visits can bring a great deal of anxiety. At Monadnock Community Hospital, one constant has helped ease that stress: the friendly faces waiting at the door.

“Every time I went to MCH, friendly, helpful, and kind volunteers greeted me,” Susan says. “My visits were filled with anxiety about what awaited me post-surgery or seeing my doctor about a worrisome health problem. Without fail, the volunteers were a source of much-needed and appreciated distraction from distress and worry. This program is of great value to any patient and further enhances Monadnock’s reputation for only the best patient care.”

In a place where uncertainty often accompanies patients through the front door, MCH volunteer greeters offer something medicine alone cannot: a familiar face, a kind word, and the reassurance that you are not alone.

Their warmth and generosity help create the welcoming environment that patients and families experience from the moment they arrive.

Learn More About Volunteering

Discover how our volunteers make a difference every day and how you can become part of this caring tradition.

Monadnock Community Hospital volunteers gather for the annual Volunteer Luncheon in a warmly decorated banquet hall. Guests sit at round tables enjoying lunch and conversation beneath strings of red and pink heart decorations hanging across the wooden-beamed ceiling.

Cover of Monadnock Community Hospital’s 2026 Report to Our Community titled Moving Care Forward Together featuring two patient care moments. Left image shows a physician smiling and supporting a young child taking steps. Right image shows a rehabilitation patient standing between parallel bars with a staff member smiling beside him. The Monadnock Community Hospital logo appears between the images above a blue background with the report title.

MCH 2026 Annual Report